Oona Insurance Indonesia: A Reliable Insurer

Our Mission, Vision, and Values

We are by your side every step of the way, accompanying you to move forward with peace of mind, contributing to the development of a more sustainable and supportive society.

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Empower
the Frontlines

Value and respect each member of the team, especially those interacting with our customers. How we treat each other is how we will come across to our customers.

Do the right
things, right

We should always choose the harder path if that’s the right one. When we see something that’s amiss, we set it right. We need to be proud of the place we work in and feel proud when we talk about it with others.

Be Humble

We will keep focused on the long term and our customers. We will enjoy and celebrate our achievements but never let that go to our heads. We will speak with our actions and maintain balance in our ups and downs.

Customer
First

Empathizing with our customers is not just our goal – it is our commitment. It is imperative that we don’t let technology become an impersonal layer. We must ensure that our customers feel our love, respect, and commitment to their welfare in every interaction with us.

Make/Break/
Remake things

We need to have a bias for action where we make new things and avoid the error of falling in love with our own shadows. If something doesn’t work, drop it. Fail fast. And get on the energizing task of reimagining and remaking.