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Oona offers many types of health insurance, each desires to address various coverages needed.
Compare the various coverage and benefits of each group health insurance solution and choose the best one for you.
Health Insurance – Small Medium Enterprise
Minimum 3 (three) employees and 5 (five) Participants
No health declaration
Covers personal accident allowance of IDR 10,000,000 per person
Collaborating with +1,400 Providers throughout Indonesia
Oona Health mobile apps
Cashless claims (non-cash) in the Oona Health Provider network
Electronic Reimbursement via the Oona Health app
Call center 24/7
Collaboration with Halodoc teleconsultation
Group Health Insurance
Minimum participation of 25 (twenty five) people
No health declaration
Guarantees personal accident allowance of IDR 20,000,000 per person
Collaborating with +2.100 Health providers throughout Indonesia
Oona Health mobile apps
Cashless claims (non-cash) in the Oona Health Providers network
Electronic Reimbursement via the Oona Health app
Call center 24/7
Collaboration with Halodoc teleconsultation
Use the Oona Health Apps to ensure your convenience in getting our health insurance services.
You can more easily get product and insurance policy information, make claims reporting
We have collaborated with more than 2.100 Health Providers to reach you throughout Indonesia.
Oona's commitment is to provide protection against the risk of loss, with various types of coverage, such as Fire Insurance, Property Insurance, Motor Vehicle Insurance, Travel Insurance, Liability Insurance, Cargo Insurance, Heavy Equipment Insurance, and Health Insurance.
Participants come to the Oona Health Provider and submit their Participant Cards.
The provider verifies the policy and membership, then the participant could receives treatment.
Participants pay immediately if there is an excess that arises.
Participants complete the claim documents before 60 calendar days after the date of completion of treatment or according to the policy.
Participants send complete Claim documents to Oona, for verification and analysis of claim submission.
Claim payment maximum 14 days after complete claim requirements are received.
You can contact the Marketing Team at the Oona Branch and Marketing Office. You can find a list of addresses and telephone numbers of Oona Marketing and Branch Offices on the Customer Support page.
In addition, you can also fill in your personal data in the form on the Health Insurance and Personal Accident Insurance product pages, and we will contact you soon.
The coverage provided by Health Insurance is for a period of 12 (twelve) months.
Payment of Health Insurance or Personal Accident Insurance premiums can be made by:
1. Bank transfers
2. Full Payment using Credit Cards and Debit Cards from all issuing banks
You can fill out the Property Insurance Claim Report form which is available on the Claim Report form on the Claim Report page on the Oona website. For claims submission and further information, please contact the 24-hour Call Center at (021) 280 90111.
You can also can report Health Claim on Oona Health Apps.
The customer can submit a claim after the policy is activated, as long as the policy is still valid.
You can find a list of Oona Health Provider on the Hospitals Partners page.
Immediately contact the nearest Branch and Marketing Office, by bringing a letter of loss, or by calling the 24-hour Call Center at (021) 280 90123 which will assist you in arranging a duplicate policy.
You can see more complete information on the Insurance Policy that you have, which consists of a Policy Summary and Policy Terms (policy wording). These documents contain everything that is guaranteed and what is not guaranteed in your insurance policy. The Policy Summary contains details about the policyholder, the risk insured, the period of insurance and details of the insurance premium.
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